Patient Privacy Consent Form

FOR COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION

Privacy of your personal information is an important part of our office providing you with quality dental care. We understand the importance of protecting your personal information. We are committed to collecting, using and disclosing your personal information responsibly. We also try to be as open and transparent as possible about the way we handle your personal information. It is important to us to provide this service to our patients.

All staff members who come in contact with your personal information are aware of the sensitive nature of the information that you have disclosed to us. They are all trained in the appropriate uses and protection of your information.

Attached to this consent form, we have outlined what our office is doing to ensure that:

• only necessary information is collected about you;
• we only share your information with your consent;
• storage, retention and destruction of your personal information complies with existing legislation, and privacy protection protocols;
• our privacy protocols comply with privacy legislation, standards of our regulatory body, the royal College of Dental Surgeons of Ontario, and the law.

Do not hesitate to discuss our policies with any member of our team. Please be assured that every member of our team in our office is committed to ensuring that you receive the best quality dental care.

How Our Office Collects, Uses, and Discloses Patients' Personal Information

Our office understands the importance of protecting your personal information. To help you understand how we are doing that, we have outlined here how our office is using and disclosing your information. This office will collect, use and disclose information about you for the following purposes:

• to deliver safe and efficient patient care.
• to identify and to ensure continuous high quality services.
• to assess your health needs and to provide health care.
• to advise you of treatment options.
• to enable us to contact you and to establish and maintain communication with you.
• to offer and provide treatment, care and services in relationship to the oral and maxillofacial complex and dental care generally.
• to communicate with other treating health-care providers, including specialists and general dentists who are the referring dentists and/or peripheral dentists.
• to allow us to maintain communication and contact with you to distribute health-care information and to book and confirm appointments.
• to allow us to efficiently follow-up for treatment, care and billing.
• for teaching and demonstrating purposes on an anonymous basis.
• to provide proper communication with the dental laboratories in order to facilitate completion of treatment.
• to complete and submit claims for third party adjudication and payment, whether by mail or electronically.
• to comply with legal and regulatory requirements, including the delivery of patients' charts and records to the Royal College of Dental Surgeons of Ontario in a timely fashion, when required, according to the provisions of the Regulated Health Professions Act.
• to comply with agreements/undertakings entered into voluntarily by the member with the Royal College of Dental Surgeons of Ontario, including the delivery and/or review of patient's charts and records to the College in a timely fashion for regulatory and monitoring purposes.
• to permit potential purchasers, practice brokers or advisors to evaluate the dental practice or to conduct an audit in preparation for a practice sale.
• to deliver your charts and records to the dentist's insurance carrier to enable the insurance company to assess liability and qualify damages, if any.
• to prepare materials for the Health Professions Appeal and Review Board (HPARB).
• to invoice for goods and services.
• to allow for auditing and accounting of the practice finances in compliance with the Canada Revenue Agency.
• to process credit/debit card payments.
• to collect unpaid accounts.
• to assist this office to comply with all regulatory requirements.
• to comply generally with the laws.

By signing the consent section of this Patient Consent Form, you have agreed that you have given your informed consent to the collection, use and/or disclosure of your personal information for the purposes that are listed. If a new purpose arises for the use and/or disclosure of your personal information, we will seek your approval in advance. In compliance with Canadian Anti-Spam Laws, you understand that by signing, you give us permission to send you information by email on products and services and information such as news and events.

Your information may be accessed by regulatory authorities under the terms of the Regulated Health Professions Act (RHPA) for the purposes of the Royal College of Dental Surgeons of Ontario fulfilling its mandate under the RHPA, and for the defense of a legal issue.

Our office will not under any conditions supply your insurer with your confidential medical history. In the event this kind of a request is made, we will forward the information directly to you for review, and for your specific consent.

When unusual requests are received, we will contact you for permission to release such information. We may also advise you if such a release is inappropriate.

You may withdraw your consent for use or disclosure of your personal information, and we will explain the ramifications of that decision, and the process.

For Patients with Dental Plans: The following is required for us to submit any information to your dental plan. "I authorize Dr. Lawrence Freedman and Bloor Dental Health Centre to release to my dental benefits plan administrator and the CDA information contained in the claims submitted electronically or by mail. I also authorize the communication of information related to the coverage of services described to the named dentist." This authorization shall continue in effect until the undersigned revokes the same.

PATIENT CONSENT

I have reviewed the above information that explains how your office will use my personal information, and the steps your office is taking to protect my information. I know that your office has a Privacy Code, and I can ask to see the Code at any time.

I agree that Bloor Dental Health Centre can collect, use and disclose personal information about as set above in the information about the office's privacy policies.